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Get face time with the customers. Anne M. Mulcahy
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Get face time with the customers. Anne M. Mulcahy
People ask my mother whether she had any idea that I’d be CEO of a company some day, and she would say, ‘Absolutely not. Totally out of the realm of possibility.’ There was certainly nothing that would have been very predictable in my upbringing. Anne M. Mulcahy
The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people. Anne M. Mulcahy
By the time I stepped down as Xerox’s CEO in 2009 – and as chairman in January 2010 – Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders. Anne M. Mulcahy
Boards without women – blacklist those suckers. It’s 2011. They’ve had the time – it’s significant that they don’t have women. Anne M. Mulcahy
I have zero tolerance for people who don’t come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company’s programs. Anne M. Mulcahy
I worked in sales. It was definable, it had a quantifiable approach to accomplishment that had a great deal of importance to me. It had a degree of clarity that I loved. And of course, it was core. Anne M. Mulcahy
There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter. Anne M. Mulcahy
We’re long past having to defend or explain why women should be on boards, given all the data that shows how companies with female as well as male directors perform better. It’s unfortunate when companies with a large percentage of women constituents don’t reflect that in their boardrooms. Anne M. Mulcahy
I left Xerox for the non-profit sector because it was clear to me that only public/private partnerships can pull off a turnaround plan at the scale we need to tackle global poverty. Anne M. Mulcahy