Quotes for All
I think it’s really clear that Sony lost track of what customers and what developers wanted. I’d say, even at this late date, they should just cancel it and do a do over. Just say, ‘This was a horrible disaster and we’re sorry and we’re going to stop selling this and stop trying to convince … Read more
Most DRM solutions diminish the value of the product by either directly restricting a customer’s use or by creating uncertainty. Gabe Newell
The PS3 is a total disaster on so many levels, I think It’s really clear that Sony lost track of what customers and what developers wanted. Gabe Newell
I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer – and all you were usually able to tell them was that a new product was available – it was about nine months before you could … Read more
People who are constantly looking for the opportunity to do something new are also people who are not going to be helped by having job titles – job titles create expectations of specialization and focus which don’t map really well to creating the best possible experience for your customers. Gabe Newell
Everybody understands that you’re supposed to say ‘our employees are our most valuable asset’ to the point where, even if it’s really true, they’re not going to really trust you until you’ve earned that – same with customers. Gabe Newell
Steam is about creating tools for content creators and customers. Gabe Newell
Making loans accessible to millions of the previously unbankable customers is a noble goal. Getting them hooked to such loans isn’t. Evgeny Morozov
Since I begrudgingly started my Instagram account and my social media exposure/connection. I say begrudgingly because I just didn’t want to take the plunge, but when I realized it was just a direct connection to our customer and these women, I did it. I like listening to their stories and their feedback. Eva Mendes
I listen to [customers] and we make adjustments because we pretty much average a collection every six weeks. We’re constantly taking everything in and taking notes. Eva Mendes