The ruin of the

The ruin of the human heart is self-interest, which the American merchant calls self-service. We have become a self-service populace, and all our specious comforts -the automatic elevator, the escalator, the cafeteria -are depriving us of volition and moral and physical energy. Edward Dahlberg

Self-checkout is negative because

Self-checkout is negative because more and more retailers are losing the personal touch. People want to do business where people know their name and communicate with them. With a world full of email and more self-service we will begin to start seeking out the basics from retailers who create emotion. There is not emotion out … Read more

You can make more

You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you. Dale Carnegie

I started my career

I started my career as a sales guy in the nineties, when the funnel was controlled by the sales rep, who had all the information the prospect wanted, including pricing and discount options. Now 90 percent of it has swung to marketing. It’s self-service and you need to be very, very helpful to see to … Read more