Criticism, like rain, should

Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots. Frank A. Clark

To give real service

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. Douglas Adams

In the world of

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. Douglas A. Warner III

Customers don’t expect you

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. Don Porter

If you want happiness

If you want happiness for a year, inherit a fortune. If you want happiness for a lifetime, help someone else. Confucius